Privacy Policy

Effective Date

This Privacy Policy is effective as of August 20, 2026. It applies to fairytaleeventrentals.com and the quote, contact, and other forms made available through the website.

Information We Collect

We collect information that you choose to provide to us when requesting a quote, contacting us, placing an order, or otherwise communicating with Fairytale Rentals. We may also collect limited technical information when you use the website or submit a form.

• Identifiers and contact details — your name, email address, phone number, and other contact information you choose to provide.
• Event details — your event date, event type, event location, delivery address, and other event information you provide.
• Rental information — the products, quantities, services, and other rental information included in a quote request or order.
• Messages and communications — information contained in messages, notes, questions, or other information you submit to us.
• Marketing attribution — information such as how you heard about us, your preferred method of contact, the page you first visited, referring website information, and campaign parameters such as UTM parameters when available.
• Technical information — when you submit a form, we may collect your IP address, coarse geolocation derived from the IP address (such as city, region, and country), and browser user-agent information. We use this information primarily to help protect our forms against spam and abuse and to understand the general geographic areas from which inquiries originate.
• Analytics information — if you consent to optional analytics technologies, third-party analytics providers such as Google may receive information about how you interact with our website, such as pages viewed, referring information, and interactions with website features.

We do not intentionally collect Social Security numbers, government identification numbers, or payment card numbers through our website. We do not knowingly collect personal information from children under 13.

Information You Submit Through Quote and Contact Forms

When you request a quote or contact us, we may collect your name, email address, phone number, event details, delivery information, rental interests, and any other information you choose to provide. We use this information to communicate with you, prepare and send quotes, answer questions, arrange deliveries and pickups, and provide requested rental services.

We do not intentionally send customer-submitted names, email addresses, phone numbers, delivery addresses, or wedding and event details to Google Analytics for website measurement.

How We Use Your Information

We use the information we collect for purposes including:

• Preparing and sending requested quotes.
• Responding to inquiries and questions.
• Communicating with customers about requested services.
• Arranging delivery, setup, pickup, and other rental services.
• Maintaining records of inquiries, quotes, and completed rentals.
• Protecting our forms and website against spam, fraud, and abuse.
• Understanding website usage and which marketing channels generate inquiries, where analytics consent has been provided.
• Complying with legal, accounting, tax, and other applicable obligations.

We do not sell personal information for monetary consideration. We also do not intentionally share customer-submitted personal information with third parties for those third parties' own direct marketing purposes.

Cookies and Similar Technologies

Our website may use cookies and similar technologies for essential website functionality and, when enabled, optional analytics.

Essential technologies may be used when necessary to operate the website, maintain security, process requests, or remember necessary website settings. These technologies are not used by us for selling your personal information.

Optional analytics technologies may be used to understand how visitors use our website, including which pages are viewed and which website features are used. We use Google Analytics and Google Tag Manager for website measurement where those services are enabled.

Where our consent mechanism is enabled, optional analytics technologies are not loaded until you provide the applicable consent. If you decline optional analytics, we will not load those optional analytics technologies through our consent mechanism.

Analytics and Google Services

We use Google Analytics to understand how visitors use our website, including information such as pages viewed, traffic sources, and interactions with website features. Google may process information collected through Analytics according to its own privacy practices and policies.

Google Tag Manager is used to manage website tags and integrations. Tag Manager itself is not used by us as a customer database. The information collected through tags depends on the specific tags and services configured on the website.

We configure our analytics implementation so that customer information submitted through quote and contact forms is not intentionally transmitted to Google Analytics as analytics event parameters.

You can decline optional analytics through the consent mechanism provided on our website. You can also control cookies and similar technologies through your browser settings.

Website Hosting and Infrastructure

Our website is hosted using third-party infrastructure, including Vercel. Like most websites, our hosting and infrastructure providers may process technical information associated with requests to our website, such as IP addresses, browser information, timestamps, and request information. This processing is necessary for operating, securing, monitoring, and delivering the website.

Hosting-related processing is separate from optional analytics cookies. We do not use Vercel hosting information to sell your personal information.

Third Parties and Service Providers

We use third-party service providers to operate our website, store information, deliver communications, and provide requested services. Depending on the service involved, these providers may process personal or technical information on our behalf.

• Google — Google Analytics and Google Tag Manager may be used for website measurement and tag management, subject to the consent choices described above.
• Vercel — website hosting and related infrastructure, including processing of technical request information necessary to operate and secure the website.
• Cloudinary — hosting and delivery of product and gallery images used on the website.
• MongoDB Atlas — storage of inquiry, quote, and related business records.
• Purelymail — delivery of email communications associated with inquiries, quotes, and customer communications.

We may also disclose information when required by law, legal process, or governmental request, or when reasonably necessary to protect our rights, property, website, customers, or the safety of others.

Marketing Attribution

When you visit our website, we may retain limited information about how you arrived at the site, such as a referring website, the page you first visited, or campaign parameters such as UTM parameters. If you subsequently submit a quote or contact form, this information may be associated with your inquiry so that we can understand which marketing channels and website content generate inquiries.

We use this information for our own business and marketing analysis. We do not sell this attribution information.

Tracking Across Other Websites

Some third-party services used by websites may collect information about website interactions and may use identifiers, cookies, or similar technologies according to their own practices. The scope of information collected by those services depends on the particular service and configuration.

We do not control the privacy practices of third-party providers. Where we use optional analytics technologies, our website uses the consent mechanism described in this policy to allow visitors to accept or decline those optional analytics technologies.

Do Not Track

Some browsers provide a "Do Not Track" or similar browser setting. There is no universally accepted standard for responding to these signals across websites and services. Our website instead uses the consent mechanism described in this Privacy Policy for optional analytics technologies.

How Long We Keep Your Information

We generally keep inquiry and quote records for approximately 24 months from the date of submission. After that period, we intend to delete or de-identify the information unless we have a legitimate business, accounting, tax, legal, dispute resolution, or other applicable reason to retain it longer.

Raw IP addresses associated with inquiry records that are not flagged as spam are generally removed or separated from those records after approximately 90 days where technically practicable. Coarse geographic information such as city, region, and country may remain for legitimate business and security purposes.

Records associated with completed rentals may be retained longer when necessary for tax, accounting, legal, insurance, dispute resolution, or other legitimate business purposes.

Your Privacy Choices

You may choose not to provide optional information when using our website. However, some information is necessary for us to respond to a quote request or provide requested services.

You may decline optional analytics technologies through our consent mechanism. You may also manage cookies through your browser settings.

If you have previously accepted optional analytics and want to change your choice, you can clear this website's stored consent information in your browser. After doing so, the consent banner will appear again when applicable.

Reviewing, Correcting, or Deleting Your Information

You may contact us to ask what personal information we maintain about you, to request correction of inaccurate information, or to request deletion of information that we are not required or permitted to retain.

Please email info@fairytaleeventrentals.com or call (619) 786-0677. Where appropriate, we may ask for enough information to verify your identity or locate your record.

We will respond to reasonable requests within a reasonable period and will not charge a fee for ordinary requests unless permitted by applicable law.

California Privacy Information

California privacy laws may provide certain rights to eligible California consumers depending on the size and activities of a business and other circumstances. We do not sell personal information and do not intentionally share customer-submitted personal information with third parties for their own direct marketing purposes.

If you have questions about how we collect, use, or disclose personal information, or if you would like to submit a privacy request, contact us at Fairytale Event Rentals, 180 Roymar Rd Ste C, Oceanside, CA 92058, by email at info@fairytaleeventrentals.com or by phone at (619) 786-0677.

Data Security

This website is served over HTTPS, and inquiry and quote records are stored in an access-controlled database. We use reasonable administrative, technical, and organizational measures designed to protect information against unauthorized access, alteration, disclosure, or destruction.

No method of transmission or storage is completely secure, and we cannot guarantee absolute security. We limit the information we collect and the length of time we retain it in an effort to reduce the amount of information at risk.

Links to Other Sites

Our website may link to third-party websites, including social media platforms, wedding directories, vendors, and other services. This Privacy Policy does not cover those websites, and we are not responsible for their privacy practices. We encourage you to review the privacy policy of any third-party website you visit.

Changes to This Policy

We may update this Privacy Policy from time to time. When we make changes, we will post the revised policy on this page and update the effective date at the top. Material changes may also be identified on this page. Where required by applicable law, we will provide additional notice or obtain consent before implementing a new use of personal information that requires consent.

Contact Us

For questions about this Privacy Policy or about the information we hold, contact Fairytale Event Rentals at 180 Roymar Rd Ste C, Oceanside, CA 92058, by email at info@fairytaleeventrentals.com or by phone at (619) 786-0677.